Claim code redeem failed: invalid, used, or revoked

A claim code that won't redeem usually means it was already used, entered incorrectly, revoked by the issuer, or expired. Check the code carefully, then retry.

Who it's for

• You received a claim code and got "invalid," "used," or "revoked" on /pricing or during redemption.
• You're trying to upgrade storage or unlock a paid plan via a code from HTMLPUT or a partner.
• You want to confirm whether the code is still valid before contacting support.

Steps

1. Copy the code exactly as shown—watch for 0 vs O, 1 vs l, and trailing spaces.
2. Go to /pricing, sign in, and paste the code on the redemption field.
3. If it says used or revoked, the code was already claimed or canceled by the issuer—request a fresh one from the source.
4. Check whether the code applies to your region or plan type; some codes are plan-specific.
5. If checkout or payment did not finish previously, the code may not have been consumed—verify your plan on the History page first, then retry.
6. Still failing? Visit the redeem code failed guide for storage-code specifics, or check checkout or payment did not finish.
7. After a successful redemption, confirm quota changes on After You Pay: Quota, History, and What Changes Next.

Gotchas

• Claim codes are single-use; a "used" error means someone already redeemed it on this account or another.
• Revoked codes were canceled by the issuer—HTMLPUT cannot reactivate them.
• Do not share claim codes publicly; they are tied to your account and can be abused or depleted.